What can be refunded
thelogicloom refunds unused prepaid professional fees. Professional fees are the agency's charges for strategy, creative, media management, search work, measurement, and similar time. They are not the money a client places directly with a publisher or a platform. The refund timing is fifteen business days after the cancellation is confirmed in writing.
Before kickoff, unused prepaid fees are refunded under that timing. After kickoff, fees for stages that have been delivered and accepted are not unused. The sample illustration is an audit stage of ₹40,000. If that audit was delivered and accepted, the ₹40,000 stays. If the client prepaid a larger amount and only the audit was finished, the undelivered remainder is the refund conversation. The scope, not this page, holds the real arithmetic.
The thirty-minute conversation is ₹0, so it has no refund. This website has no payment field. No one should send money to a personal account because of a page on thelogicloom.site. If a live engagement later takes a fee, the invoice should name the confirmed legal entity. That entity is not named on this site.
What cannot be refunded
Media a channel has accepted is not refunded by thelogicloom. Search spend, social spend, and messaging spend follow the channel's rules. thelogicloom does not claim to be a bank, a wallet, or a payment processor, and this page names none. Unspent media that the channel itself will return is arranged with the channel. The agency can help identify the booking. It cannot promise the channel's refund.
A change of mind after a draft was accepted is not a refund of that draft. The return page covers drafts that missed the brief, inside ten business days. The exchange page covers one similar swap inside that same window, before publication. Those rights are about the work being right. They are not a thirty-day cooling-off story borrowed from physical retail.
Taxes, if a live invoice includes them, follow the invoice. This public page does not calculate tax and does not quote a tax rate. Illustrative fees are in ₹ before any tax discussion.
How the amount is judged
The amount is the prepaid professional fee minus the value of stages delivered and accepted. A monthly retainer that is inside its thirty-day cancellation notice is still a fee for that notice period, because the work continues through the notice. Fees for months after the notice are not billed if the work has not started. That is the same rule as the cancellation page.
Disputes about whether a stage was accepted should use the delivery message and the review window. Silence through ten business days, after a clear delivery, can be treated as acceptance if the scope says so. If the scope is silent, thelogicloom should ask before treating silence as acceptance. Ambiguity should not be cashed.
Sample band language, including retainers from ₹75,000, is not a promise that every engagement costs that, or that a refund will be at least that. Small diagnostic scopes can be smaller. Large multi-campus scopes can be larger. The public number is an illustration so the policies can speak in INR with a shared example.
How to request a refund
Send the request through the contact form. Include the scope date, the amount you believe is unused, in ₹, and any TL- reference from an earlier note. This frontend stores the request on your device and shows a new reference. It does not move funds. A live process would return money in INR to the original payer once the unused amount is agreed.
If the payer and the brand owner differ, the scope should already have said who pays. thelogicloom should not invent a second payee. If no confirmed collection account exists yet, no refund path exists yet either, because no fee should have been collected. That circular limit is intentional.
Questions about a case-study number are not refund requests. A case study is a historical description. It is not an invoice.
Consistency
Keep these figures aligned everywhere: ten business days to review a draft or request the one exchange, ten business days from kickoff for the first strategy note when access is ready, thirty days' notice on a monthly retainer, fifteen business days for the refund of unused prepaid professional fees, ₹0 for the strategy conversation, ₹40,000 as the sample audit, and ₹75,000 as the start of the sample monthly band. Media accepted by a publisher stays outside the refund.
If a future contract needs a different number, the contract wins for that client, and the public page should be updated if the standard itself changes. A hidden exception is how policies drift. Drift is how clients lose trust.
A month in the work
A refund, on this site, means returning unused prepaid professional fees. The calendar shows which fees can come back and which commitments cannot. No payment is collected on thelogicloom.site, so the figures are sample illustrations in ₹.
Week 1
Week one, before kickoff, is the cleanest refund. If a client has prepaid a stage and then cancels before work starts, unused professional fees are refunded. The timing is fifteen business days after the cancellation is confirmed. On this website nothing is prepaid, because there is no payment form. The rule is written so a later live engagement has a number it can keep.
Week 2
Week two, after an audit stage has been delivered and accepted, that stage is not unused. Using the sample figure, if ₹40,000 was the agreed audit and the audit was delivered, that ₹40,000 is not a refund candidate. If a larger sum was prepaid and only the audit was finished, the remainder is the unused professional fee the fifteen-business-day refund refers to. Exact balances belong in the scope, not in a public illustration.
Week 3
Week three is media. Money placed with a publisher, a search platform, or a messaging channel, once that channel has accepted the booking, is not refunded by thelogicloom. thelogicloom does not hold those funds as a bank and does not name a payment processor. Any return of unspent media is a matter between the client and the channel, under that channel's rules. Professional fees and media costs should be itemised so this line stays clear.
Week 4
Week four is the method. A refund request uses the contact form and should quote the scope date and the reference. This storefront saves the request only in the browser and shows a TL- reference. It does not move money. A live refund would be in INR, to the original payer, without a claim that a particular bank is involved. If the legal entity or the collection account is not yet confirmed, that gap must be settled before any real fee is taken.
Questions this note is often asked
I paid nothing on the website. What is there to refund?
Nothing, today. The page exists so a later prepaid professional fee has a public rule: unused amounts return within fifteen business days, in ₹, without a named processor.
Will you refund a platform's unused ad balance?
No. That balance is with the platform. thelogicloom can help identify it. The platform decides.
Is the sample ₹75,000 refundable by default?
It is not a charge. It is an illustration of a monthly band. Only an amount you actually prepaid, and did not use, can be refunded.
How do I receive the money later?
Back to the original payer in INR, once a confirmed entity is allowed to have taken the fee. No personal transfer should be used because a team page listed a name.
What if we disagree on the unused amount?
Compare delivered, accepted stages with the prepayment. Use the delivery dates. Do not invent a third figure for the sake of a faster argument.
Operating note 1
The contact form remains the only public path. It validates a full name, a business or company name, a business email, a phone number, a service, a preferred date and time, and project requirements of at least twenty characters. Failed validation stays on the page. Successful validation writes local storage and shows a TL- reference. That behaviour is part of these terms because it is the behaviour a reader can test. This sentence is specific to the refunds page: apply the note to how unused professional fees are handled, in ₹. If a later scope changes a number, the scope should say so in ₹ and in days, and this public page should be edited so the next reader does not inherit a contradiction.
Operating note 2
Prices in every example are in INR using the ₹ symbol. The shared illustrations are ₹0 for the strategy conversation, ₹40,000 for a sample audit stage, and a sample monthly retainer band starting at ₹75,000. They are not a checkout total. The site has no payment form. This sentence is specific to the refunds page: apply the note to how unused professional fees are handled, in ₹. If a later scope changes a number, the scope should say so in ₹ and in days, and this public page should be edited so the next reader does not inherit a contradiction.
Operating note 3
Draft review stays at ten business days. One similar-effort exchange is available inside that window before publication. The first strategy note is due ten business days after usable kickoff access. Monthly retainers cancel on thirty days' notice. Unused prepaid professional fees return within fifteen business days after cancellation is confirmed. Publisher-accepted media is outside thelogicloom's refund. This sentence is specific to the refunds page: apply the note to how unused professional fees are handled, in ₹. If a later scope changes a number, the scope should say so in ₹ and in days, and this public page should be edited so the next reader does not inherit a contradiction.